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News Release
Contact: Donna Bares

Center for Busines & Industry

Date Posted: Monday, March 24, 2003
Topic: Six Sigma Offered at Lakeland Community College
Printer Friendly Version: Six Sigma Offered at Lakeland Community College
The Quality Institute, in conjunction with Mathews, Malnar, & Bailey, Inc. will offer an "Introduction to Six Sigma" at Lakeland Community College on April 8 and 15 from 8:00 am to Noon.

Although Six Sigma was developed by and for use in larger companies, smaller companies are now investigating Six Sigma to see if it might be appropriate for them or if it offers specific tools that they might be able to adopt. This course is intended for quality engineers, managers, and business owners/operators who are investigating Six Sigma for these purposes.

Each of the five steps of the Six Sigma process (Define, Measure, Analyze, Improve, and Control) is presented in detail and case studies will be used to illustrate all of the steps and their relationships. The organization and development of the Six Sigma team will be discussed and the contribution of each team member: Green Belt, Black Belt, Master Black Belt, and Champion, will be presented.

A bibliography of Six Sigma references and resources will be provided to assist further research into Six Sigma activities.

Six Sigma is a management philosophy developed by Motorola that emphasizes setting extremely high objectives, collecting data, and analyzing results to a fine degree as a way to reduce defects in products and services. The Greek letter sigma is sometimes used to denote variation from a standard. The philosophy behind Six Sigma is that if you measure how many defects are in a process, you can figure out how to systematically eliminate them and get as close to perfection as possible. In order for a company to achieve Six Sigma, it cannot produce more than 3.4 defects per million opportunities.

The cost for this programis $195. Call the Center for Business & Industry at 440-953-7315 or email at

For more information about the Center for Business & Industry, visit


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